Refund policy

• We want your shopping experience at Charming Cottage Kids to be the absolute best! If you’re not completely satisfied with your order, we will do everything we can to try and make it better!
• Please look over your order as soon as it arrives. If you think that you've received a defective item, been sent incorrect items or are missing items from your order, please contact us as soon as possible so we can get that mishap sorted out for you.
• Please see our simple rules and procedures for returns below:
• Merchandise may be returned within 30 days from the date your order shipped for a store credit only in the form of an e-gift card.
• All returned items must remain un-washed and un-worn and with the original tag(s) attached to the clothing.
• All sale items, personalized items and gift cards are FINAL SALE and cannot be returned or exchanged.
• The customer is responsible for the shipping and handling of any returned item(s). 
• Original shipping fees are non-refundable.
• *Please allow 5-7 business days to process your return once it is received at our warehouse.